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NLB Contact Center
Available 24/7
Contact Center
- Advice and information on all NLB Bank products and services
- Information on promotional campaigns
- Information on the current status of all your accounts
- Assistance in case of loss or theft of a card
- Card blocking
- Technical support for NLB Klik, NLB Proklik, NLB mKlik, POS terminals and ATMs
- Possibility to schedule an appointment at NLB Bank branches
NLB Bank AD Skopje
Any person who identifies or becomes aware of suspected harmful conduct may report it through one of the following communication channels.
What constitutes harmful conduct?
Harmful conduct is any action by a specific person that:
- may cause material or non-material damage to the Bank
- is unlawful in terms of regulations and general principles,
- is contrary to good practices.
How to report?
You can submit a report through one of the following methods:
Email: izmami@nlb.mk
Phone: 02/5100-325
P.O. Box:
Authorized Person for Receiving Reports of Harmful Conduct,CONFIDENTIAL, u "Vodnjanska" Street no. 1, 1000 Skopje, Center, Republic of North Macedonia.
Additionally, a report can also be submitted directly to the National Bank of the Republic of North Macedonia.
IMPORTANT: These channels are not intended for:
advice
questions
requests for information
complaints
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